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IFMA CFM Exam Syllabus Topics:

Topic	Details
Topic 1	Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 2	Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.
Topic 3	Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.
Topic 4	Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.
Topic 5	Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.

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IFMA Certified Facility Manager Sample Questions (Q144-Q149):

NEW QUESTION # 144
What is a technical measure that prevents unauthorized people from gaining access to a facility work order system?

A. Proprietary user interface.
B. Identification and authentication.
C. Data encryption.
D. Human resource employee database.

Answer: B

Explanation:
Thebest security practiceto prevent unauthorized access isIdentification and Authentication. This process ensures that onlyauthorized personnelcan access a facility's work order system by:
* Using secure logins(e.g., username/password, biometrics, multi-factor authentication).
* Verifying user identitiesbefore granting system access.
* Implementing role-based permissionsto control system functions per user authorization level.
Whiledata encryption(Option B) secures stored data, it doesnot control system access. Similarly, a proprietary user interface(Option C) isnot a security measureon its own, and anHR employee database (Option D) is unrelated to system security.

NEW QUESTION # 145
What is included in contract documents specified in owner and contractor agreements?

A. Notice to bidders
B. Shop drawings
C. Specifications
D. Bidding requirements

Answer: C

Explanation:
Inowner-contractor agreements, contract documents outline the legal and technical expectationsof a project.
The correct answer is:
* Specificationsdetail the materials, workmanship, and performance criteria required for the project.
* Why the other options are incorrect:
* (A) Bidding requirementsapply before contract execution and are not part of the agreement itself.
* (B) Notice to biddersis used in procurement but is not included in the formal contract.
* (D) Shop drawingsprovidedetailed fabrication and installation instructionsbut are submitted after contract award.

NEW QUESTION # 146
What is the BEST approach to using organizational communication to foster employee support for sustainability efforts?

A. Over-communicate by including every aspect of the organization's sustainability efforts.
B. Challenge employees with goals that might be unrealistic but help to create a vision for the future.
C. Compare the organization's sustainability efforts to other companies to create a sense of competition.
D. Create enthusiasm through articulate and succinct communication.

Answer: D

Explanation:
TheIFMA Sustainability competencyhighlights the importance ofclear, engaging communication to drive employee engagement in sustainability.
* Option C (Correct):Concise, inspiring communication fosters enthusiasm and action.
* Option A (Over-communicating)may overwhelm employees.
* Option B (Setting unrealistic goals)canlead to frustration and disengagement.
* Option D (Creating competition)may not align with company culture.
Effectivesustainability messaging inspires participation and accountability.

NEW QUESTION # 147
What activity would increase a facility's carbon footprint?

A. Extending the occupancy hours
B. Replacing the existing system with high-efficiency equipment
C. Replacing filters in the air handlers

Answer: A

Explanation:
Extending occupancy hours (Option B) increases energy consumption and, in turn, a facility's carbon footprint.
Why Option B is Correct?
* Longer operational hours mean increased use of HVAC, lighting, and electrical systems, leading to higher energy consumption and greater carbon emissions.
* IFMA's Environmental Stewardship & Sustainability competency emphasizes the importance of energy efficiency in reducing carbon footprints.
Why Other Options Are Incorrect?
* Option A (Replacing filters in air handlers): Improving air filtration enhances HVAC efficiency and reduces energy waste, thereby lowering carbon emissions.
* Option C (Replacing the existing system with high-efficiency equipment): High-efficiency systems reduce energy consumption and emissions, decreasing the carbon footprint.

NEW QUESTION # 148
You have recommended developing an ISO 50001 energy manual. Leadership and staff want to know the benefits of the manual. How would you explain the benefits?

A. It is a legal document created at the request of the organization's board or oversight committee.
B. It compiles the information that regulatory agencies require, such as the scope and boundaries of the energy management system and the energy policy.
C. It provides an overview or summary of the energy management system that is approved by top management. The energy manual serves as a tool to establish and communicate the energy management commitments of the organization.
D. It provides a "roadmap" for stakeholders. The energy manual includes information on the components of the system, how those components interact, and key information on associated processes, procedures, and roles and responsibilities.

Answer: C

Explanation:
According toISO 50001, an energy manual isa summary document that communicates an organization's energy management commitments.
* Option C is correctbecause it ensures top management approval and serves as aguiding document for energy performance improvements.
* Option A is incorrectbecause an energy manual isnot a legal document.
* Option B is partially correct, but the manual's purpose is broader than just regulatory compliance.
* Option D includes useful elementsbutfocuses too much on process interactions rather than commitments.
TheISO 50001 energy manual supports sustainability goalsand ensures compliance withenergy efficiency policies.

NEW QUESTION # 149
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